Are you not satisfied with your order? We are sorry to hear this. We would like to hear from you why you are not satisfied in order to resolve the problem.

If the problem cannot be solved, you can return your order unused up to 14 days after receipt. After we have received the package, we will transfer the purchase price to you within 10 working days.

Return your order in 3 easy steps:

Step 1: E-mail us

Email your complaint to:

Let us know that your:

- Order number is

- What the complaint is

- Possibly some pictures

Step 2: We will deal with your complaint

We will get to work on your complaint. We look at the possibilities and choose the best option. If we conclude that returning is the best option, we will send you the return address. Send the product back with a Track and Trace code, as you are responsible for the return shipment.

Step 3: Receive your replacement product or purchase price

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